A: We have professional quality inspectors to inspect before shipment to ensure that there are no problems before shipment. If you have any problems after receiving the goods, please take photos or videos to me within 30 days. If it is confirmed that it is a problem with our product, we will reissue it in your next order. If it is a factory pro...

A: It is normal for the product to lose stones during wearing. We will send you some stones in your next order, and you can try to repair it first. If it cannot be repaired, I will apply to send you a new one or refund the amount.

A: Please provide us with photos or videos. After verification, we will resend the products in your next order or deduct the price difference in your next order.

(1) We offer a variety of stock styles, and the minimum order quantity is only 4 pieces. (2) Regarding customized styles, our minimum order quantity is 30 pieces. Both stock and customized styles support mixed colors and sizes.

A: We support customized products, logos, packaging, and labels.

A: If you have a hand-drawn picture, a physical object or a specific product size, we need to charge a mold fee of US$30 (complex textures will be quoted separately). If you order more than 100 pieces, we will waive the mold fee. After payment, we will send you a CAD drawing for confirmation in about 3 days, and then start producing samples. ...

A: Yes, after you provide the product details and we complete the quotation, you can pay the mold fee of 30 US dollars first, and let us draw the CAD drawing and sample for you first. After you are satisfied, we will start mass production. The production time of the sample is about 7 days. ...

A：We support adding simple letter logos, which cost $0.2 per piece. If it is a complex logo, please provide the source file or PDF file, otherwise a certain minimum order quantity is required.

A：If this happens, please provide product photos and we will generally resend a new model after verification.

A:We have Fedex, DHL, UPS, these logistics generally take 3-7 days to arrive, but the cost will be higher

A：We have cooperated with Ali Logistics, EMS and other logistics companies. The cost is generally around US$12 and the transportation time is within 30 days.

A：We will generally give you declaration suggestions based on your order amount. Customs duties may be incurred when the goods arrive at the local customs, but this is normal.

A:Most small businesses face the challenge of excessively high Minimum Order Quantities (MOQs). We support low MOQs, allowing for just one piece per style, with a minimum order requirement of 20 pieces in total.

A：Of course. We offer comprehensive OEM/ODM services, including:●Custom design (CAD and 3D modeling)●Logo engraving●Custom packaging (boxes, cards)

We provide 100% quality inspection, including:●Appearance and polishing●Plating thickness●Gemstone setting security●Export standard packaging is also provided.

Rhodium plating: Bottom layer electroplated silver (approximately 0.6 micrometers, unlimited thickness ), middle layer palladium plating (approximately 0.015 micrometers, maximum thickness 0.05 micrometers), outer layer rhodium plating (0.015-0.02 micrometers, maximum thickness 0.1 micrometers). Rose gold/gold plating: Copper models electroplated copper ...

Generally, we will add a protective layer for you for free if you electroplate real gold to ensure that the jewelry will last longer. But if you electroplate rhodium or silver, you don't need to worry about fading.If you experience fading after wearing it for a short period of time, please contact us and give us feedback in time, and we will give you a p...

Rhodium plating, silver plating, gold (9k/14k/18k/22k/24k), rose gold, black gold plating.....We offer a variety of options, rhodium plating, silver, rose gold, black, vintage craft, gold (9k, 14k, 18k, 22k, 24k...).

Yes, our jewelry is waterproof; however, to extend its lifespan, we recommend storing it in a sealed bag when not in use. Please note that contact with seawater—which contains salt—can accelerate corrosion on the surface of the product.

We have professional quality inspectors to inspect before shipment to ensure that there are no problems before shipment. If you have any problems after receiving the goods, please take photos or videos to me within 30 days. If it is confirmed that it is a problem with our product, we will reissue it in your next order. If it is a factory problem, we will...

Our current stock style of zircon is 3A, if you need to customize your own style, we can use the stone according to your needs, not only zircon, we can also make other styles of natural stones.

We currently focus on 925 silver products, and we also support brass products.

Depending on when you complete your payment, we generally ship orders as quickly as possible. Standard shipping typically takes 3 to 7 days; however, please note that specific transit times for logistics are beyond our direct control. If you wish to receive your desired items as soon as possible, we recommend making your payment promptly so that we can b...

We recommend providing a sample for custom color matching. Since the specific shade and intensity of electroplating can vary from one factory to another, having your own physical sample allows us to plate your products as closely as possible to your desired color.

We could opt for a thicker plating layer, but this would increase the cost. Alternatively, we can apply a protective coating for you free of charge.